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To be eligible to take the Salesforce Advanced-Administrator Certification Exam, candidates must have a minimum of two years of experience as a Salesforce Administrator. They should also have a deep understanding of Salesforce configuration and customization, security and access, data management, and analytics. Additionally, candidates should have strong problem-solving skills and be able to apply Salesforce best practices to real-world scenarios.
Salesforce Advanced-Administrator Certification Exam consists of 60 multiple-choice questions that need to be answered within 105 minutes. Advanced-Administrator exam fee is $200, and the candidates need to score at least 65% to pass the exam. Advanced-Administrator exam is conducted online and can be taken from anywhere, making it convenient for candidates worldwide.
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Salesforce Certified Advanced Administrator Sample Questions (Q33-Q38):
NEW QUESTION # 33
Universal Containers is using approval process with email notifications to streamline administrator process, A new approval process has been written that allow for delegated approvers. In testing, resulting show the primary approver is receiving the email notification but the delegated approver is NOT.
Which two steps should an administrator take to troubleshoot?
- A. Verify that the email was sent in the setup Audit Trail.
- B. Verify that each approval step is set to allow delegated approvers.
- C. Check Approval History to make sure the Submit for approval button was clicked.
- D. Check the delegated approver's user settings.
Answer: A,D
NEW QUESTION # 34
The administrator at Cloud Kicks made new fields and page layout adjustments based on new requirements from the service teem. The changes have been built In a sandbox and are ready to be deployed Into production.
Whet should an administrator do before deploying the change set in production?
- A. Create the fields and update the page layouts In production.
- B. Make a new sandbox based on production to restore changes from.
- C. Push the change set to another sandbox to restore from.
- D. Request a new sandbox based on the sandbox where the changes were made.
Answer: C
Explanation:
change sets are tools that allow administrators to move customizations from one Salesforce org to another.
However, change sets do not track dependencies or conflicts between components in different orgs, so administrators need to manually verify that all required components are included in the change set and that they do not overwrite existing customizations in the target org. To avoid losing changes in production due to deploying an incomplete or incorrect change set, administrators should push the change set to another sandbox first and test it there before deploying it to production. References: https://help.salesforce.com/s
/articleView?id=sf.changesets_considerations.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
changesets_best_practices.htm&type=5
NEW QUESTION # 35
AW Computing sells a variety of software programs for Its customers to choose from. Management wants to ensure that the customer automatically receives phone support when they purchase photo editing. software.
how should an administrator meet these retirements?
- A. Add an entitlement template to the pressure conduct for phone support.
- B. Include a milestone to the product with a term of 365 days for phone support.
- C. Create a flow to attach an entitlement to the asset upon purchase.
- D. Configure a flow to create a milestone co the asset upon purchase.
Answer: C
Explanation:
An entitlement is a record that represents a customer's right to receive support or service based on the terms of a contract or agreement. An asset is a record that represents a product that a customer has purchased. To automatically provide phone support to customers who purchase photo editing software, the administrator can create a flow that attaches an entitlement to the asset upon purchase. The entitlement can have a term of 365 days and a service contract that specifies the phone support details. References:
https://help.salesforce.com/s/articleView?id=sf.entitlements_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.assets_overview.htm&type=5
NEW QUESTION # 36
A USer wants to be able to find duplicate records. What permission is needed to show "Find Duplicate" button.
- A. Modify All Data
- B. Edit
- C. Delete
- D. Merge
Answer: C
NEW QUESTION # 37
Universal Containers' support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls.
How should an administrator automate this process?
- A. Enable Case Feed and add a Contracts custom publisher to the Case Feed layout.
- B. Create a private Chatter group for customers with high-priority service level agreements.
- C. Configure a workflow rule that sends an email alert of old cases to the support manager.
- D. Enable entitlements and add the tabs for entitlements and service contracts.
Answer: D
Explanation:
Explanation/Reference: https://trailhead.salesforce.com/en/content/learn/v/projects/set-up-case-escalation-entitlements/ enable-entitlements-set-up-service-contracts
NEW QUESTION # 38
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